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Data Protection

Privacy Policy

How Velantix protects, manages, and handles customer and assessment data.

Last Updated ยท May 16, 2026

๐Ÿ”’Overview

Welcome to Velantix. Your privacy and the protection of your environment data are important to us. This Privacy Policy explains how Velantix collects, uses, protects, and manages information through the Velantix Axiom platform and related services.

๐Ÿ“ฅInformation We Collect

Account Information

  • Name
  • Company name
  • Email address
  • Business contact information

Environment Assessment Data

Depending on the assessment type, uploaded data may include:

  • Virtual machine inventories
  • Host configurations
  • Storage metadata
  • Infrastructure topology information
  • Performance metrics
  • Configuration exports
  • Cloud environment metadata

Velantix does not intentionally collect application payload data, business documents, or customer content unrelated to infrastructure analysis.

โš™๏ธHow We Use Information

We use collected information to:

  • Deliver assessment and analysis services
  • Generate modernization and migration recommendations
  • Improve platform functionality and analytics
  • Provide customer support
  • Maintain platform security and operational integrity
  • Communicate regarding assessments, licensing, or service updates

We do not sell customer data to third parties.

๐Ÿค–AI-Assisted Analysis

Certain platform capabilities may use AI-assisted processing to correlate infrastructure relationships, identify migration dependencies, generate recommendations, and produce assessment summaries and reporting.

AI-assisted analysis is designed to operate on infrastructure metadata and assessment-related telemetry only.

๐Ÿ›ก๏ธData Security

Velantix uses commercially reasonable administrative, technical, and operational safeguards to protect customer information, including:

  • Encrypted communications
  • Secure authentication controls
  • Role-based access controls
  • Infrastructure segmentation
  • Monitoring and logging practices

No system can guarantee absolute security, but protecting customer data is a core operational priority.

๐Ÿ—‚๏ธData Retention

Assessment data is retained only as long as necessary to deliver contracted services, support customer reporting access, and meet operational or legal obligations.

Customers may request deletion of assessment data subject to contractual or legal requirements.

๐Ÿ”—Third-Party Services

Velantix may use trusted third-party providers for hosting infrastructure, authentication, analytics, payment processing, and communication delivery.

These providers are selected based on operational and security considerations.

โœ…Customer Responsibilities

Customers are responsible for ensuring they have authority to upload assessment data, uploaded data complies with internal policies, and sensitive or regulated data is handled appropriately before upload.

๐Ÿ“Changes to This Policy

Velantix may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.